/ FAQ

Questions and answers

Why does SOS-App dial all 3 phone numbers although the first call was connected?
Why is it not possible to set a timeout for the outgoing calls?
How can I interrupt an initiated situation?
How can I copy a situation?
What have I to enter in the email account settings?

Why does SOS-App dial all 3 phone numbers although the first call was connected?

The current Android platform version programmatically delivers only the offhook or onhook status of a call. Therefore SOS-App cannot decide, whether a call is ringing or was connected. To be on the safe side, all defined phone numbers are dialed in sequence. To cancel a call, end the call manually in the call app which is used and displayed from the SOS-App or deactivate all activated situations, which stops all executing activities of the initiated situation. As soon as Android specifies the call status more exactly, it will be integrated in SOS-App.

Why is it not possible to set a timeout for the outgoing calls?

Since it doesn't make sense. The current Android platform version does not allow to cancel or finish programmatically a call without user interaction. A call can only be finished by "itself" or by the user. As soon as Android supports call-interrupts programmatically, it will be integrated in SOS-App.

How can I interrupt an initiated situation?

When the activated situations are displayed, press MENU and choose DEACTIVATE ALL. All executing activities are stopped, all activated situations are deactivated and the list with all defined situations is displayed.

How can I copy a situation?

Tap and hold the situation you want to copy in the list of the defined situations. Choose EDIT. When the settings of the situations are displayed, choose CANCEL to leave this situation. Now SOS-App has cached all settings of the situation. Press MENU when the list of the already defined situations is displayed and choose DEFINE A SITUATION. All fields of the new situation are filled with the values of the previously opened situation. Change the name and - if necessary - other entries and save the situation.

What have I to enter in the email account settings?

Normally, you can find all informations on the homepage of your provider. If you have already entered an email account in the email app and you want to use this account also in SOS-App, call the email app, choose the account you want to use in SOS-App, press MENU, choose settings and copy/paste the settings of this account to the settings in the email account settings in SOS-App.