/ Troubleshooting

Problems and solutions

Problems with installation of PersonalGreetings
It is difficult to write by finger on the display
During creation of a greeting the orientation cannot be changed from portrait to landscape or vice versa




Problems with installation of PersonalGreetings

If you have problems with downloads, installation, payback, payment or access to Android Market contact Android Market Help and the User Forums.

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It is difficult to write by finger on the display

we have to distinguish two cases: the difficulty to write exactly on the display by finger and the difficulty to produce texts and drawings without gaps and with continuoul lines.
The former case may be caused by a display with a low resolution. Try to use a pen if suited for the display.
The latter case may be caused by a processor power to low for recording snapshots every 42 msec. Try to slow writing to produce a good video.

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During creation of a greeting the orientation cannot be changed from portrait to landscape or vice versa

All recorded snapshots have to have the same orientation. Therefore the orientation when the menu item NEW was tapped is retained during the creation of this greeting. If necessary, create another greeting with the orientation you want.

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